Customer

testimonials

At Junk Pros customer service is paramount and it shows on our reviews! Our staff is constantly being trained to offer the best customer service possible and ensure you are 100% completely satisfied with our services. Please click on the links below to see what some of our previous customers have to say about Junk Pros!

I want to thank you for the level of professionalism your pick-up crew demonstrated when they were here. I was very pleased with Ruben and Ben and how friendly they were and how easy they were to work with. I was especially impressed with their high level of efficiency, the fact that they did not complain about our site obstacles (the deep descending stairwell to the basement and having to physically duck under the pipe and haul all the equipment as a 2-man crew.) Even the way they organized the hauling truck was impressive to me.

I have to tell you, that in my 14 years at this location and in my 20 years working in the medical industry and having worked with many vendors, yours is top-notch from my first meeting with you, to the final pick-up of our items. I will
definitely pass along your information to our John Muir Health Purchasing department and recommend your services to non-John Muir Health entities and individuals who inquire, as well.

Please pass along a special “thank you” to Ruben and Ben for their fantastic greatness

I will immediately forward this invoice to our accounting department for payment.

From 84 reviews
Jim Park
Jim Park

Great communication when I called, and the people who arrived called me with ETA's on the day. Very professional and did a great job.

Response from business owner

Thank you Jim!!

via Google
David
David

Showed up on time and performed the work quickly and professionally. Sunday pickup convenient. I'm satisfied.

via Google
catherine ruggeri
catherine ruggeri

Timely, professional, hard working, polite employees

Did a great job!

via Google
lucknetca
lucknetca

Quickly response and professional service

via Google
Tana Korosec
Tana Korosec

We highly recommend Junk Pros. They were on time, courteous, and gathered everything from our yard we asked them to.

via Google
Bassocantor
Bassocantor

Efficient, Quick Service. These guys are strong!

via Google
Ana Hammons
Ana Hammons

Junk Pros were awesome. I posted a request last night after another service left me stranded and they carme today. Because of COVID-19 they asked me to take pictures and text them, gave me a tentative estimate and told me the reps would …

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Response from business owner

Thank you Ana!!

via Google
Kathryn Roebuck
Kathryn Roebuck

Great experience! Came quickly and did a great job.

via Google
Kevin Williams
Kevin Williams

They were on time and efficient.

via Google
Ann L
Ann L

Thank you for a job well done. You men were so helpful and we will sure call you again for any other junk removal

Glenn Sackett
Glenn Sackett

They arrived on time, removed my 8x8 hot tub & gazebo, removed old construction waste, and cleaned up, excellent work.

via Google
Flora Downing
Flora Downing

Great service! On time courteous hard workers did a great cleanup with a fair price

via Google
Greg T
Greg T

It was very quick and well done thank you

Grace W
Grace W

Thank you for such an easy and professional process for removing my beloved piano. The scheduling was easy, the quote was clear, your staff were polite and professional, and the piano was moved quickly. I appreciate your service during …

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Sara McClain (TC)
Sara McClain (TC)

I needed to get rid of an old recliner and FAST! You see, a mouse had scurried into my house when I let the cat in, and it scurried up inside the chair! It hadn’t moved in hours so I thought it was dead! Time to get of that chair! I called…

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via Google
Jacqueline RICHARDS
Jacqueline RICHARDS

On time and courteous. Extremely helpful with removal of items from the garages. Did not seem rushed. Patient.

Response from business owner

Thank you Jacqueline!

via Google
Barry De Vilbiss
Barry De Vilbiss

Was pleased with the responsiveness, nice team and being on time. Always would like to spend alittle less, but needed help NOW and they delivered everything they promised.

via Google
Idrissa Lattier
Idrissa Lattier

Kyle was very kind and professional. Great customer service!

via Google
Ravi Chachad
Ravi Chachad

The service was great! Dispatcher and team were friendly and provided stellar service!

Response from business owner

Thank you Ravi!!

via Google
Chris D
Chris D

Thank you, we gave you 5 stars and good review!

Chris Dawkins
Chris Dawkins

Awesome group of guys! They took care of my grandmother! Thank you again!

Response from business owner

No problem! Thank you for choosing Junk Pros!

via Google
Criz & Roser Caliwag
Criz & Roser Caliwag

Thank you so much for your dependable service. I appreciate it so much Julio for listening to my needs of junk removal and donations.

Prompt and professional service accommodation even on the same day call. Ruben and the other guy were also…

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Response from business owner

Thank you Roser!

via Google
laurell jones
laurell jones

Placing my order with Junk Pros was fast and easy. The crew was on time and very professional. They picked up my order and were out the door ten minutes later. I received my receipt via cell phone before they left the driveway.

via Google
Keith Drake
Keith Drake

I called them on a Sunday at 11am and they were here by 1pm and quickly took care of all the junk in my mother in laws garage along with a mattress & box spring. I would definitely use them again.

via Google
David Frey
David Frey

Great job, on time, good cleanup when done

Response from business owner

Thanks David!

via Google
Eddie Keator
Eddie Keator

Quick curious thorough honest.

via Google
Claire Robertson
Claire Robertson

We had a ton of yard waste, mostly bamboo. Junk pros was here within a day of me calling and cleared it all out! They even raked and swept up and made it look even cleaner than before. Will 100% use them again for any junk halls.

via Google
Gene Smith
Gene Smith

Christian and Adam were courteous, respectful, and very professional. They made quick work of it and even swept the floor of my storage unit after they loaded everything up. Great service!

via Google
Bryan R
Bryan R

Arrived on time as promised & (social distancing), were not only masked, but left a good 10-12 feet between themselves and the door. I never had to leave the door & just directed to the side gate & monitored on camera. Even paid by placing…

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via Google
Laura Dobel
Laura Dobel

Great company! Loved the quick response to book a pick up. The guys were very professional and did an excellent job removing our junk. Thank you!!!

via Google
Laughin Bug
Laughin Bug

Friendly workers very knowledgeable about their tasks. Prompt removal of our junks. Price was fair for the job they tackled and 5 percent off if paying cash was a deal. Would use them again if needed, muchas gracias!!

via Google
chris rabourn
chris rabourn

Used junk pros a few times now, always responsive and quick!

via Google
Mohamed M
Mohamed M

It went great. Jason called me as I was told on Saturday, at 9:00 AM and they showed up on 9:30. Everything was straight forward and simple. Jason and Mark are hard working people and act friendly. I had a good experience by their …

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Juanita
Juanita

The movers were professional while picking up an upright piano. Expedite service and fair prices.

via Google
Dawn Thomas
Dawn Thomas

The guys who came to move my furniture did a great job. They were fast and helpful. I recommend this company.

via Google
Joshua Hunter
Joshua Hunter

Called and they showed up same day! Was really awesome to get junk out of the house. Pricing was very fair and the movers were very friendly and quick getting the junk out. Would recommend and will do business with again!

via Google
Fred Avner
Fred Avner

Great to deal with. On time, efficient and thorough.

via Google
Rita Koselka
Rita Koselka

Very prompt, polite and professional

via Google
Kathy Berger
Kathy Berger

These guys were quick, effiecient and did their best to minimize my expense. This is the third time we have used their services, and will use them again!

via Google
Theresa Hall
Theresa Hall

Love the two guys that came to our house so fast, clean, and respectful of our things, we still have work to do and I will call for their help again when we need it A Big Thanks to the guys!!

via Google
Jan Louisell
Jan Louisell

On time and very polite. Moved a very large sofa out of a second floor apartment with no elevator. Would definitely use this company again.

via Google
Charter Auxiliary
Charter Auxiliary

Junk Pros called to say they were on their way, came on time, loaded all items, packed their truck compactly, swept the warehouse after items were on truck. Both men were very pleasant, worked quickly and competently. I would certainly …

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via Google
Audrey Esser
Audrey Esser

Did a great job and even swept up . Five stars!!!

via Google
John S
John S

Crew arrived on time although was informed there may be a delay. Not an easy job to remove a large spa. A crew of 3 dismantled with minimal errors, cleaned up and left within 2 hours. Very polite and willing to help. Would use services …

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evelynjue
evelynjue

Ruben & Jesus were professional and friendly. They did a great job!

Ryan Ossum
Ryan Ossum

These guys were quick and friendly in getting my e-waste out of here. They even had an opening the day before our appointment and came by early. While that can't possibly be standard, I can say I was thrilled to see them and clean up at the…

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via Google
Carla
Carla

The workers were absolutely fabulous. We just pointed and they took. Fast, efficient and very professional. Thank you so very much.

Carla Stein, Danville, CA

John
John

Had junk. Included an old shed, wheelbarrow and a grapefruit tree. They're gone now :)

Larry W
Larry W

They were prompt courteous and did a good job.

gregg emm
gregg emm

They were very professional and reasonably priced.

via Google
Chris
Chris

Your guys were awesome- they were nice, on time and neatly removed all of our stuff. Thanks- Rich

Jeri Hill
Jeri Hill

I lost my home in probate. Never missed a payment. These guys were so professional. They made effortlessly.

via Google
Michele Ford
Michele Ford

Very professional and courteous men who came for the removal. Would definitely use again.

via Google
Peter
Peter

Clean courteous and on time

Mark
Mark

Once again, the Junk Pros crew arrived on time, was courteous, efficient and thorough. I wouldn't contact any other company!

Lia McKenzie
Lia McKenzie

Easy to make an appointment and very good job. Both Javier and Tommy were very good. Thanks!

via Google
mark roberts
mark roberts

Once again, the Junk Pros crew arrived on time, was courteous and thorough. I wouldn't think of contacting anyone else!

via Google
JoAnne Alexander
JoAnne Alexander

The young men who helped us were on time, polite and did what it took to get the job done. We have used Junk Pros before and both times were very satisfied with the work and the price

via Google
Shirley
Shirley

Outstanding! Polite and respectful. Would definitely recommend .

Beth B
Beth B

This is the second time we have used your services and would not hesitate to do so again. Your crews are hardworking, diligent, and thourough. As a disabled older woman, I don't know what I would have done without you!…

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Anna
Anna

Excellent service!! A +++. Great fair price. Quick service. Thank you Junk Pros!

Carolyn & Greg Cheifetz
Carolyn & Greg Cheifetz

Mario and Christian were hard working and pleasant while they filled their truck to the brim. Thanks!

via Google
Tami K
Tami K

Yes!! They were great, friendly and quick!

Mike B
Mike B

I needed help in short notice, first of all, they answered the phone. Next, they scheduled next day. Ruben called ahead and showed up promptly, but the very efficient packing and loading to completely fill every inch of the truck and …

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Maya Lapid
Maya Lapid

Very professional. I would definitely recommend them and use them again! Very very very good service. Thank you .

via Google
Kathy
Kathy

These guys are terrific. They're fast at loading up and being on their way. Always very polite and prices are reasonable.

Carla Sebastian
Carla Sebastian

Outstanding team – thank you!

via Google
Marshall
Marshall

They arrive on time, are very polite, and clean up the ground area when they are finished loading. I would definitely recommend them.

Liz
Liz

I had a fantastic experience with Junk Pros. The guys were professional, pleasant, quick and efficient. I definitely recommend them.

Rita R
Rita R

5 Stars Junk Pros are the best, and the guys are always very friendly and efficient.

Marylou
Marylou

Junk Pros crew (Seannery and assistant) were exceptional. They hauled out our huge XBR Sony TV, treadmill, gas grill burner, basketball hoop, jacuzzi & gazebo. Excellent work! Thanks so much for the good job done!

Paul Ackerman
Paul Ackerman

Junk Pros were reasonable priced, arrived at the scheduled hour and were very pleasant and courteous too work with. I would recommend them highly for any removal job.

via Google
Chuck Untulis
Chuck Untulis

Very efficient and careful work. Finished work quickly. I would gladly recommend them to anyone.

via Google
Janet
Janet

Service was prompt (actually arrived early), professional, very accommodating.

Thanks,

Jan

Dorene Joseph
Dorene Joseph

I have used Junk Pros 3 times.Their pricing is competitive and their employees are always agreeable and friendly.It was raining and the driver called ahead to advise of the delay.He then called again to tell me he was 10 minutes away.Five …

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via Google
Dennis Verghese
Dennis Verghese

The 2 guys who came to haul away our built in refrigerator were courteous and pleasant to work with. They had quoted me a reasonable price on the phone and that is what they charged as well. I would have given 5 stars if not for the couple …

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via Google
Lenny Robinson
Lenny Robinson

I had a 50 year old 8 foot freezer that weighed a ton! Ryan and Jesus went out of their way to remove it for me, it was a chore but they got it done. They worked until dark and left with a smile and even stopped to let me know that the …

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via Google
Tanya Blanck
Tanya Blanck

Both Ryan and Jesus were helpful and hardworking not to mention polite and courteous! I recommend this service

via Google
Marcia Babiak
Marcia Babiak

On-time, reliable, EXPENSIVE

via Google
Mallikarjun Vani
Mallikarjun Vani

On time, friendly guys

via Google
Randy Norris
Randy Norris

On-time, reliable, courteous and priced right.

via Google
Pam
Pam

We were very satisfied with your work and pricing, however, you showed up early and so Brett was not able to be there with his client, as he was planning to be there at the scheduled time. We knew it could be later, but did not anticipate…

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Jen Birch
Jen Birch

These guys were so awesome! Friendly, easy to work with, and so helpful! Fair pricing, too-- I highly recommend!

via Google
Gerry
Gerry

The two Junk Pros employees that came to our house were great!!!

  • Miriam V.

    “Thank you so much for your immediate help today! You guys are awesome! I am very very happy to have my driveway cleaned and junk removed. Junk Pros are very dependable and on time. Excellent service and priced ! Thanks again.”
  • Roxanne R

    "Good and fast service."
  • Angelica G.

    "Very professional and quick. The customer service with this compnay is exceptional."
  • Carol C.

    "They were friendly, professional and did an excellent job. I will continue to use them as long as I have junk to haul. Thanks for doing a good job."
  • Doree S.

    "I was so pleased with the follow up calls from them as to when they were going to arrive. Great Customer Service. thanks so much, Doree"
  • Tina T.

    "They were prompt and upfront about both services and fees. I would definitely use their services again if the need arose."
  • Daniel P.

    "Excellent communication, excellent service. Very nice to deal with. Would be happy to use again."
  • Tom C.

    "Great Service - Quick Response!"
  • Patrick N.

    "The truck driver dude was very helpful, and he satisfied customer need for five minute bantering about the weather."
  • Cathy L.

    "Excellent. Fast efficient service, courteous and professional. Highly recommended!"
  • Aris S

    "Junk Pros e-mailed confirmation of appointment. Called before arriving, and arrived on time. The service person was dressed in a uniform that represented the company. The truck was professional vehicle and not in disrepair or dilapidated. The service person was professional and courteous. He answered all of my questions before starting the job. I will hire Junk Pros for future jobs."
  • Miriam V.

    “Thank you so much for your immediate help today! You guys are awesome! I am very very happy to have my driveway cleaned and junk removed. Junk Pros are very dependable and on time. Excellent service and priced ! Thanks again.”

Why Choose Us?

Junk PROS

Free on-site assessment and estimates

Weekend pickup
available

Fully licensed and
insured

Environmentally sound
disposal

All e-waste is collected
free with any job

Efficient & modern
equipment

Member of the Bay Area
Green Business

Satisfaction
Guaranteed

At Junk Pros customer service is paramount and it shows on our reviews! Our staff is constantly being trained to offer the best customer service possible and ensure you are 100% completely satisfied with our services. Please click on the links below to see what some of our previous customers have to say about Junk Pros!

Free E-Waste

Pick Up With Any Job!

At Junk Pros, we recycle as much as possible, which is why when you have e-waste that needs to be disposed of properly, we do it for free!

Call Today For Details