Customer

testimonials

At Junk Pros customer service is paramount and it shows on our reviews! Our staff is constantly being trained to offer the best customer service possible and ensure you are 100% completely satisfied with our services. Please click on the links below to see what some of our previous customers have to say about Junk Pros!

I want to thank you for the level of professionalism your pick-up crew demonstrated when they were here. I was very pleased with Ruben and Ben and how friendly they were and how easy they were to work with. I was especially impressed with their high level of efficiency, the fact that they did not complain about our site obstacles (the deep descending stairwell to the basement and having to physically duck under the pipe and haul all the equipment as a 2-man crew.) Even the way they organized the hauling truck was impressive to me.

I have to tell you, that in my 14 years at this location and in my 20 years working in the medical industry and having worked with many vendors, yours is top-notch from my first meeting with you, to the final pick-up of our items. I will
definitely pass along your information to our John Muir Health Purchasing department and recommend your services to non-John Muir Health entities and individuals who inquire, as well.

Please pass along a special “thank you” to Ruben and Ben for their fantastic greatness

I will immediately forward this invoice to our accounting department for payment.

From 52 reviews
Juanita

The movers were professional while picking up an upright piano. Expedite service and fair prices.

via Google
Dawn Thomas

The guys who came to move my furniture did a great job. They were fast and helpful. I recommend this company.

via Google
David

Showed up on time and performed the work quickly. I'm satisfied.

via Google
Joshua Hunter

Called and they showed up same day! Was really awesome to get junk out of the house. Pricing was very fair and the movers were very friendly and quick getting the junk out. Would recommend and will do business with again!

via Google
Fred Avner

Great to deal with. On time, efficient and thorough.

via Google
Rita Koselka

Very prompt, polite and professional

via Google
Kathy Berger

These guys were quick, effiecient and did their best to minimize my expense. This is the third time we have used their services, and will use them again!

via Google
Theresa Hall

Love the two guys that came to our house so fast, clean, and respectful of our things, we still have work to do and I will call for their help again when we need it A Big Thanks to the guys!!

via Google
Jan Louisell

On time and very polite. Moved a very large sofa out of a second floor apartment with no elevator. Would definitely use this company again.

via Google
Charter Auxiliary

Junk Pros called to say they were on their way, came on time, loaded all items, packed their truck compactly, swept the warehouse after items were on truck. Both men were very pleasant, worked quickly and competently. I would certainly …

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via Google
Audrey Esser

Did a great job and even swept up . Five stars!!!

via Google
John S

Crew arrived on time although was informed there may be a delay. Not an easy job to remove a large spa. A crew of 3 dismantled with minimal errors, cleaned up and left within 2 hours. Very polite and willing to help. Would use services …

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evelynjue

Ruben & Jesus were professional and friendly. They did a great job!

Ryan Ossum

These guys were quick and friendly in getting my e-waste out of here. They even had an opening the day before our appointment and came by early. While that can't possibly be standard, I can say I was thrilled to see them and clean up at the…

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via Google
Carla

The workers were absolutely fabulous. We just pointed and they took. Fast, efficient and very professional. Thank you so very much.

Carla Stein, Danville, CA

John

Had junk. Included an old shed, wheelbarrow and a grapefruit tree. They're gone now :)

Larry W

They were prompt courteous and did a good job.

gregg emm

They were very professional and reasonably priced.

via Google
Chris

Your guys were awesome- they were nice, on time and neatly removed all of our stuff. Thanks- Rich

Jeri Hill

I lost my home in probate. Never missed a payment. These guys were so professional. They made effortlessly.

via Google
Michele Ford

Very professional and courteous men who came for the removal. Would definitely use again.

via Google
Peter

Clean courteous and on time

Mark

Once again, the Junk Pros crew arrived on time, was courteous, efficient and thorough. I wouldn't contact any other company!

Lia McKenzie

Easy to make an appointment and very good job. Both Javier and Tommy were very good. Thanks!

via Google
mark roberts

Once again, the Junk Pros crew arrived on time, was courteous and thorough. I wouldn't think of contacting anyone else!

via Google
JoAnne Alexander

The young men who helped us were on time, polite and did what it took to get the job done. We have used Junk Pros before and both times were very satisfied with the work and the price

via Google
Shirley

Outstanding! Polite and respectful. Would definitely recommend .

Beth B

This is the second time we have used your services and would not hesitate to do so again. Your crews are hardworking, diligent, and thourough. As a disabled older woman, I don't know what I would have done without you!…

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Anna

Excellent service!! A +++. Great fair price. Quick service. Thank you Junk Pros!

Carolyn & Greg Cheifetz

Mario and Christian were hard working and pleasant while they filled their truck to the brim. Thanks!

via Google
Tami K

Yes!! They were great, friendly and quick!

Mike B

I needed help in short notice, first of all, they answered the phone. Next, they scheduled next day. Ruben called ahead and showed up promptly, but the very efficient packing and loading to completely fill every inch of the truck and …

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Maya Lapid

Very professional. I would definitely recommend them and use them again! Very very very good service. Thank you .

via Google
Kathy

These guys are terrific. They're fast at loading up and being on their way. Always very polite and prices are reasonable.

Carla Sebastian

Outstanding team – thank you!

via Google
Marshall

They arrive on time, are very polite, and clean up the ground area when they are finished loading. I would definitely recommend them.

Liz

I had a fantastic experience with Junk Pros. The guys were professional, pleasant, quick and efficient. I definitely recommend them.

Rita R

5 Stars Junk Pros are the best, and the guys are always very friendly and efficient.

Marylou

Junk Pros crew (Seannery and assistant) were exceptional. They hauled out our huge XBR Sony TV, treadmill, gas grill burner, basketball hoop, jacuzzi & gazebo. Excellent work! Thanks so much for the good job done!

Paul Ackerman

Junk Pros were reasonable priced, arrived at the scheduled hour and were very pleasant and courteous too work with. I would recommend them highly for any removal job.

via Google
Chuck Untulis

Very efficient and careful work. Finished work quickly. I would gladly recommend them to anyone.

via Google
Janet

Service was prompt (actually arrived early), professional, very accommodating.

Thanks,

Jan

Dorene Joseph

I have used Junk Pros 3 times.Their pricing is competitive and their employees are always agreeable and friendly.It was raining and the driver called ahead to advise of the delay.He then called again to tell me he was 10 minutes away.Five …

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via Google
Dennis Verghese

The 2 guys who came to haul away our built in refrigerator were courteous and pleasant to work with. They had quoted me a reasonable price on the phone and that is what they charged as well. I would have given 5 stars if not for the couple …

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via Google
Lenny Robinson

I had a 50 year old 8 foot freezer that weighed a ton! Ryan and Jesus went out of their way to remove it for me, it was a chore but they got it done. They worked until dark and left with a smile and even stopped to let me know that the …

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via Google
Tanya Blanck

Both Ryan and Jesus were helpful and hardworking not to mention polite and courteous! I recommend this service

via Google
Marcia Babiak

On-time, reliable, EXPENSIVE

via Google
Mallikarjun Vani

On time, friendly guys

via Google
Randy Norris

On-time, reliable, courteous and priced right.

via Google
Pam

We were very satisfied with your work and pricing, however, you showed up early and so Brett was not able to be there with his client, as he was planning to be there at the scheduled time. We knew it could be later, but did not anticipate…

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Jen Birch

These guys were so awesome! Friendly, easy to work with, and so helpful! Fair pricing, too-- I highly recommend!

via Google
Gerry

The two Junk Pros employees that came to our house were great!!!

  • Miriam V.

    “Thank you so much for your immediate help today! You guys are awesome! I am very very happy to have my driveway cleaned and junk removed. Junk Pros are very dependable and on time. Excellent service and priced ! Thanks again.”
  • Roxanne R

    "Good and fast service."
  • Angelica G.

    "Very professional and quick. The customer service with this compnay is exceptional."
  • Carol C.

    "They were friendly, professional and did an excellent job. I will continue to use them as long as I have junk to haul. Thanks for doing a good job."
  • Doree S.

    "I was so pleased with the follow up calls from them as to when they were going to arrive. Great Customer Service. thanks so much, Doree"
  • Tina T.

    "They were prompt and upfront about both services and fees. I would definitely use their services again if the need arose."
  • Daniel P.

    "Excellent communication, excellent service. Very nice to deal with. Would be happy to use again."
  • Tom C.

    "Great Service - Quick Response!"
  • Patrick N.

    "The truck driver dude was very helpful, and he satisfied customer need for five minute bantering about the weather."
  • Cathy L.

    "Excellent. Fast efficient service, courteous and professional. Highly recommended!"
  • Aris S

    "Junk Pros e-mailed confirmation of appointment. Called before arriving, and arrived on time. The service person was dressed in a uniform that represented the company. The truck was professional vehicle and not in disrepair or dilapidated. The service person was professional and courteous. He answered all of my questions before starting the job. I will hire Junk Pros for future jobs."
  • Miriam V.

    “Thank you so much for your immediate help today! You guys are awesome! I am very very happy to have my driveway cleaned and junk removed. Junk Pros are very dependable and on time. Excellent service and priced ! Thanks again.”

Why Choose Us?

Junk PROS

Free on-site assessment and estimates

Weekend pickup
available

Fully licensed and
insured

Environmentally sound
disposal

All e-waste is collected
free with any job

Efficient & modern
equipment

Member of the Bay Area
Green Business

Satisfaction
Guaranteed

At Junk Pros customer service is paramount and it shows on our reviews! Our staff is constantly being trained to offer the best customer service possible and ensure you are 100% completely satisfied with our services. Please click on the links below to see what some of our previous customers have to say about Junk Pros!

Free E-Waste

Pick Up With Any Job!

At Junk Pros, we recycle as much as possible, which is why when you have e-waste that needs to be disposed of properly, we do it for free!

Call Today For Details